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2022-Present
Reviewing transactions' compliance with FCPA
Ensuring continuous system knowledge by organizing and presenting workshops
Translating new fields and functionalities of the system in the local language
2021-2021
Providing after-sales support to customers for a multinational technology company
2020-Present
Offering coding services for building or maintaining websites to European clients
Designed and built the website of a Belgian non-profit organisation in the frame of my first coding project
2019-2019
Monitoring, reconciling and reflecting on the client's portfolio the impact on their investments
Being the point of contact for external financial institutions and internal departments taking part in the lending program
Resolving client's queries regarding positions out on loan
2016-2019
Authorizing and controlling all aspects of files handled by Analysts
Managing the day-to-day workload of the team as well as its organization with the Team Leader
Being the single point of contact for other departments, other processing centres across the globe and the management to resolve issues, managing risk, identifying solutions and calculating potential exposure
Leading and/or participating in various projects
Assessing the performance of Analysts
Working on procedure enhancement
Training the Analysts on market and technological specificities
2015-2016
Analysing, challenging and transmitting information received from different sources regarding corporate action events
Creating corporate action events that could influence the value or the characteristics of a security, and therefore impact the clients' portfolio
Investigating and responding to client's queries
Organizing and prioritizing multiple tasks
Maintaining a good relationship with the financial partners to facilitate the flow of information as well as resolving future issues
HTML/CSS, Javascript, jQuery
Responsive Design (Bootstrap), PHP
